As an important part of our value chain, we offer a 30-day return policy. You will receive a refund once the product has arrived back at our warehouse and we have assessed its condition (in original packaging with all components and accessories included). If you would like to request a return for your timepiece, please fill out the form here so our support team could send you further instructions.
After you receive a confirmation from a customer support representative the returning item should be sent to Filippo Loreti within 7 days. Please note that the shipping costs incurred during the delivery of your parcel will not be included in your refund.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.