What is your return policy on made-to-order items? March 25, 2020 14:11 Updated Follow Made-to-order products have the same return policy as regular orders, therefore, you can find more information about this procedure directly on our Return Policy page here. Related articles Do you accept returns? Can I modify or cancel an early made-to-order? When will I be charged? When will I receive the timepiece that I ordered as a made-to-order? Can I combine an order that contains a made-to-order with other items?