As noted on our website, if you order from outside the EU, you may have to pay import duties and taxes upon the arrival of the package to the shipping address. Filippo Loreti cannot control and is not responsible for any duties/taxes applied to your package. The customer is responsible for paying additional charges for customs clearance if these charges are not paid the parcel will be returned to the sender. Customs policies vary widely from country to country; please contact your local customs office for further information.
Note, on rare occasions, customs agents may delay the delivery of some packages.