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  1. Filippo Loreti - FAQ
  2. SHIPPING & DELIVERY

SHIPPING & DELIVERY

Shipping

  • Do you ship to multiple addresses?
  • How much does shipping cost?
  • When will my order arrive?
  • Will I be able to track my order?
  • From where are orders shipped?
  • COVID-19 shipping information
See all 7 articles

Delivery

  • What if I didn't receive my order?
  • I received the wrong product. What do I do?
  • What if my watch gets damaged during delivery?
  • Will I have to pay international taxes and duties?
  • Can I split my order in two separate shipments?
  • I have ordered outside EU and I have received a UPS bill for import duties, what should I do?
See all 7 articles

Made-to-order

  • What does a made-to-order mean?
  • When will I receive the timepiece that I ordered as a made-to-order?
  • Will you update me once my made-to-order item is ready to be shipped?
  • How to place a made-to-order?
  • When will I be charged?
  • How do I know that I have successfully placed my order?
See all 10 articles
Filippo Loreti - FAQ