SHIPPING & DELIVERY
Shipping
- Do you ship to multiple addresses?
- How much does shipping cost?
- When will my order arrive?
- Will I be able to track my order?
- From where are orders shipped?
- COVID-19 shipping information
Delivery
- What if I didn't receive my order?
- I received the wrong product. What do I do?
- What if my watch gets damaged during delivery?
- Will I have to pay international taxes and duties?
- Can I split my order in two separate shipments?
- I have ordered outside EU and I have received a UPS bill for import duties, what should I do?
Made-to-order
- What does a made-to-order mean?
- When will I receive the timepiece that I ordered as a made-to-order?
- Will you update me once my made-to-order item is ready to be shipped?
- How to place a made-to-order?
- When will I be charged?
- How do I know that I have successfully placed my order?