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Filippo Loreti - FAQ
ORDERING
ORDERING
Order
How do I place an order?
How do I know if my order went through successfully?
How can I check the status of an order?
Is it possible to change or cancel my order?
I have made a mistake in the shipping address, how do I change it?
Can I change my billing address after I have placed an order?
Payments
What payment methods can I use?
Why didn’t my payment go through?
My payment cannot be verified, what should I do?
Which currencies can I shop in?
I paid in dollars, but the amount taken from my account is different?
When will I receive my refund?
Discount & Store Credit
Do you have an active discount code?
How do I enter a discount code?
My discount code does not work. What to do?
Is my discount code still active?
How can I use my store credit?